- Help FAQs
CustomizedWristbands.com is one of the largest event wristband suppliers in the USA. We sell more than 40 million wristbands every year.
Need help? We're just a phone call away or you can live chat with us.
Our office is open from 9am until 6pm from Monday to Thursday and from 9am until 5:30pm on Friday
We are closed on Saturday and Sunday.
Frequently Asked Questions
- What will appear on my credit card statement?
- The charge on your credit card statement will appear as TA Ticket Printing LLC.
- We gladly accept returns for unused, complete boxes/packs of wristbands that haven't been customized.
- To prevent credit card fraud, we make sure the address you enter matches the one on file with your bank or credit card company.
- If you're having trouble, please give us a call.
- We accept POs for orders of $100 or more. Please call to customer service at 404-897-2389 if you'd like to pay by check or Purchase Order.
- Contact customer service and we will place your tax exempt certificate on your account.
- For stock orders (without customization) if you complete your order before 2 PM Eastern Time Monday to Friday, your order will be dispatched the same day (excluding holidays).
- We have a helpful shipping map that will help you understand when to expect delivery, based on the shipping method you select. You can view it here.
- Yes. We work with many large organizations and resellers. Please contact customer service to learn more about volume discounts.
- All of our Tyvek wristbands are numbered. For an additional fee you can add numbering to our plastic and vinyl wristbands. Cloth wristbands are not typically numbered.